Our Partnership with Gorgias
Exceptional customer service is pivotal to e-commerce success. That’s why we’ve partnered with Gorgias, a leading customer support platform designed specifically for online retailers. As Gorgias’s UK partner, we integrate their advanced helpdesk solutions with our data-driven strategies to streamline your customer interactions and enhance satisfaction.
Our clients use smarter, data-backed solutions where they need them most.
Key Benefits of Using Gorgias with Proof3
Unified Customer Communication
Gorgias centralises all your customer interaction, email, live chat, social media, and more, into a single platform. Proof3 ensures this integration is seamless, providing your team with a comprehensive view of customer engagements.
AI-Powered Efficiency
With Gorgias’s AI capabilities, automate up to 60% of support tasks, such as responding to common queries and managing orders. Proof3 helps tailor these automations to align with your brand’s voice and customer expectations.
Deep E-commerce Integration
Gorgias offers robust integrations with platforms like Shopify, Magento, and BigCommerce. Proof3 leverages these integrations to provide real-time customer data, enabling personalised support and efficient issue resolution.
Enhanced Customer Experience
By combining Gorgias’s tools with Proof3’s expertise, deliver prompt, personalised support that fosters customer loyalty and drives conversions.
Actionable Insights
Utilise Gorgias’s analytics to monitor support performance and customer satisfaction. Proof3 interprets this data to inform strategies that continuously improve your customer service operations.
Let’s make it happen with Gorgias…
Change up your digital with Proof3 and let’s create experiences that your customers want.
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